Dear New Neighbor:


Welcome to our neighborhood and congratulations on the purchase or rental of your home! On behalf of the Creekside Village Homeowners Association Board of Directors and the other homeowners of Creekside Village, we would like to welcome you to your new home and our community. Over the coming months, we look forward to meeting you whether it be walking down the streets or community activity.


The operation of your homeowners' association is governed by a board of volunteer directors. The Board of Directors oversees the daily functions and financial responsibilities of the Association. The Board is also responsible for maintaining members’ compliance with the established covenants and bylaws of the Association. They have specific provisions regarding what can and cannot be done on your property. Please take the time to read through the Bylaws and Covenants documents you received during the home purchase or rental process. Copies are available on the community website.


Our community website at is the official communication channel between the Board of Directors and the membership. Upcoming activities and events, announcements, deed restrictions and bylaws, architectural review forms, and volunteer committee information can all be found there. Please take a few minutes to visit and familiarize yourself with its resources. The website provides ready answers to most of the questions homeowners have. If you don’t find the information you need there, the Board of Directors can be contacted through the contact page. We also can be found on Facebook at


Southeast Property Management is our contracted property management company. They can be reached at (252) 242-4848 or by email at They should be contacted for service issues on community property, complaints regarding specific bylaw violations, and for any questions regarding your annual homeowners’ dues assessment.


As a new homeowner, you may already have some ideas on how you’d like to improve your property. Please keep in mind, the Association has an Architectural Review Committee to help maintain the quality of our neighborhood. Its function is to evaluate the plans for all exterior landscaping, repairs and remodeling (such as painting, sheds, fences, mailboxes, replacement roofs, etc.) to ensure compliance with all Covenants and Bylaws. The purpose of this review is to protect our scenic environment and maintain the value of our homes. All modifications to the exterior of your property must be submitted to the Architectural Committee for approval before any work begins. If work is started without prior approval, the homeowner risks being cited for a covenant violation and may be required to alter or remove the changes at significant additional cost.


Information on some of the questions many new homeowners have is included on the back of this letter to get you off to a smooth start. Again, welcome to the Creekside Village community! We look forward to you falling in love with this neighborhood as much as we have. We know you’ll find our neighborhood is a great place to live and we encourage your participation in our activities and functions.




Creekside Village Homeowners Association Board of Directors



Copies of documents available on the website:

-Creekside Village Homeowners Association Covenants and Bylaws

and Addendum

-Creekside Village Homeowners Association Architectural Guidelines

Architectural Committee


-All modifications to the exterior of your property must be submitted to

the Architectural Committee for approval prior to beginning the project.

-Forms for submitting requests for approval can be found in the document

area on the community website or contact the property manager.

-Fines may be imposed on changes made without prior written approval, and some changes may require removal if approval was not received.



-Neighborhood inspections occur weekly to identify maintenance problems

or covenant violations. If any property issues need to be addressed,

homeowners will be notified by mail, email, or hand delivery.

-Homeowners can be fined up to $100 a day if not corrected before follow-up




-Trash Collection, dark green bin, is on Tuesdays every week (Early a.m.)

-Bulk Waste is on Monday mornings (no construction materials) - see the

city’s website for regulations

-Recycling, green/black bin, is on Mondays every 4 weeks -  Red Weeks

Click Here for Schedule .PDF

Recycling Center

Monette’s Convenience Site 4001 Old Cherry Point Rd, New Bern

Hours: Tues, Thurs, Sat: 7 AM - 6:30 PM  Sun: 1 PM - 6:30 PM

Property Manager

Southeast Property Management

(252) 242-4848 Hours: By Appointment Only

P.O. Box 12751 1269 Colony Drive, New Bern, NC 28562  



-Annual Assessments are due January 1 each calendar year at $150 per year.

-Payments may be mailed to:

         Southeast Property Management

           PO BOX 12751

           New Bern, NC 28562

Neighborhood Schools

Creekside Elementary, Grover C Fields Middle School, and

New Bern High School


City of New Bern (Electricity, water, sewer, trash)

Suddenlink, DirecTV, DISH, CenturyLink, Metronet



Dial 911

Non-Emergency New Bern Police | Animal Control 252-633-2020

(Battlefield District)

Crime Stoppers Tips 252-633-5141

Narcotics Tips 252- 633-5034

Vacations Police Check  252-672-4100

Report power outage 252-636-4070

Report injured wildlife 1-800-662-7137

-HOA convents restrict dogs to 2 per household.

-City ordinance requires them to be leashed, rabies vaccinated,

feces picked up, and no tethering. See all ordinances at

Trailers & Vehicles

No trailers are allowed. All vehicles must be licensed, tagged,

& no larger than 3/4 ton.

Post Offices

1620 Old Cherry Point Rd, New Bern

1851 S Glenburnie Rd, New Bern
Voting Station New Song United Methodist Church, 521 W. Grantham Rd, New Bern
City:Ward 3 Alderman Bobby Aster Phone: 252-649-4100  Email:


District 7 Commissioner

Dennis Bucher Phone:252-229-6576 Email:

New Bern City

New Neighbor Informative Letter Printable
Dear New Neighbor - Welcome Letter.pdf
Adobe Acrobat document [160.0 KB]

New Bern's Visitor Guide. Find it here: Visitor guide

Association Manager:

Southeast Property Management

P.O. Box 12751

1269 Colony Drive

New Bern, NC 28562

Hours: By Appointment Only

Phone: (252) 242-4848



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